7c773 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 7c773 ("the Platform", "we", "us", "our") collects, uses, stores, shares and protects personal information belonging to registered Players and visitors ("you", "your") of 7c773.pro. This Policy forms part of the Platform's overall Terms and Conditions. By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

7c773 operates as an online casino and sports betting platform targeted at adult players in Bangladesh. The Platform handles personal data with strict attention to confidentiality and security. We collect only the information that is necessary to deliver, improve and safeguard the services we offer. We do not sell personal data to third parties and we do not use your data for purposes beyond those stated in this Policy without your explicit consent.

1. Information We Collect

7c773 collects personal information in the following categories depending on how you interact with the Platform:

2. How We Use Your Information

7c773 uses the personal data we collect for the following purposes. We will not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent:

• To create, manage and maintain your 7c773 player account, including verifying your age and identity in line with responsible gaming obligations.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported Bangladesh payment channels, and to resolve any payment disputes.
• To deliver bonuses, promotions and personalised offers to eligible Players, and to notify you about new games, features or platform updates relevant to your preferences.
• To detect, investigate and prevent fraud, money laundering, bonus abuse, collusion and other prohibited activities as described in the Terms and Conditions.
• To provide customer support through live chat and email, including responding to account queries, technical issues and responsible gaming requests.
• To analyse aggregated and anonymised usage data in order to improve the Platform's design, performance, game offering and overall user experience for players in Bangladesh.

3. Legal Basis for Processing

7c773 processes your personal data on one or more of the following legal grounds:

• Contract performance: processing is necessary to fulfil the Player Agreement between you and 7c773, including account management, payment processing and delivery of gaming services.
• Legal obligation: processing is required to comply with anti-money-laundering laws, age verification requirements, fraud-prevention regulations and other applicable legal obligations.
• Legitimate interest: processing is necessary for fraud prevention, platform security, responsible gaming monitoring and improving the quality of services offered to Bangladesh players.
• Consent: where we rely on your consent (for example, to send you marketing communications), you have the right to withdraw that consent at any time by contacting 7c773 support.

4. Sharing Your Information

7c773 does not sell, rent or trade your personal data to any third party. We may share your information with carefully selected third parties only in the following circumstances:

• Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay and banking partners) — solely to process your deposits and withdrawals and to verify transaction authenticity.
• Identity verification and KYC service providers — to confirm your identity and age in compliance with anti-fraud and responsible gaming regulations.
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming and others) — limited technical data necessary for game delivery and security, such as your session token and game-play logs.
• Regulatory and law enforcement authorities — where we are legally required to disclose information by applicable law, court order or regulatory directive, including anti-money-laundering reporting obligations.

All third parties who receive data from 7c773 are contractually obligated to handle that data securely, to use it only for the specified purpose and to comply with applicable data protection standards. 7c773 remains responsible for ensuring that any data sharing arrangements meet these requirements.

5. Cookies and Tracking Technologies

7c773 uses cookies and similar tracking technologies to operate the Platform, enhance security, remember your preferences and analyse usage patterns. The following categories of cookies are used:

6. Data Security

7c773 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. All data transmitted between your browser or mobile app and our servers is encrypted using SSL (Secure Socket Layer) technology. Our server infrastructure is hosted in a secure data centre with restricted physical and logical access controls.

While 7c773 takes all reasonable steps to protect your data, no method of internet transmission or electronic storage is completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 7c773 will notify affected Players as promptly as practicable. You are responsible for keeping your account password confidential and for not sharing your login credentials with any third party.

7. Data Retention

7c773 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this Policy, unless a longer retention period is required by law. In particular, financial transaction records and KYC documentation are retained for a minimum period as required by applicable anti-money-laundering and financial record-keeping regulations.

When your account is permanently closed and the applicable retention period has expired, 7c773 will securely delete or anonymise your personal data so that it can no longer be associated with you. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

8. Your Data Rights

As a registered Player on 7c773, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us via live chat or email at [email protected]:

9. Payment Data and Financial Security

All payment transactions on 7c773 are processed through certified third-party payment gateways. 7c773 does not store full card numbers, CVV codes or mobile banking PINs on its own servers. When you deposit via bKash, Nagad or Rocket, the transaction is authenticated directly through the respective payment provider's secure interface. 7c773 only receives a transaction confirmation reference and the associated amount.

For the protection of our Players, 7c773 enforces a strict same-method withdrawal policy: funds may only be returned to the same payment method used for the corresponding deposit, unless an exception is approved by our compliance team following identity verification. This policy protects Players against unauthorised withdrawal of their funds by third parties.

10. Children and Minors

7c773 services are strictly intended for adults aged 21 and above. 7c773 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe their child may have created an account on 7c773 are urged to contact us immediately at [email protected] so that the matter can be investigated and resolved without delay.

11. Changes to This Privacy Policy

7c773 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations or Platform features. Material changes will be communicated to registered Players via email or a prominent notice on the Platform at least 7 days before the changes take effect. The date at the top of this Policy indicates when it was last revised. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

12. Contact and Data Requests

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a data protection concern, please contact the 7c773 data team via live chat inside the Platform (available 24/7) or by email at [email protected]. We aim to respond to all data rights requests within 30 days of receipt.

When submitting a data rights request, please include your registered email address and a brief description of your request so that we can locate your account and respond accurately. For identity verification purposes, we may ask you to confirm certain account details before processing your request.